Feedback form

*Rest assured. You just need to fill out some basic info and we will either contact you to help finish the purchase or solve any problems you might have during the check out process.

Safe & Secure Checkout

Customer Security

We provide a secure shopping experience for customers by making sure our security systems up to date with industry best practices.

Payment Card Industry Data Security Standard (PCI DSS) is an information security standard that organizations must adhere to when handling credit card and debit card information. The Payment Card Industry Security Standards Council created this standard to protect cardholder data used for online payments.

Our payment system is certified Level 1 PCI DSS compliant, meeting all six categories of PCI standards:

  • Maintain a secure network
  • Maintain a vulnerability management program
  • Regularly monitor and test networks
  • Protect cardholder data
  • Implement strong access control measures
  • Maintain an information security policy

Account Security

Our service provider Shopify has introduced a number of measures to secure customer data in the past years – even more so since the introduction of GDPR within Europe. These measures include: limiting the login attempts and ensuring app developers only have access to the data they need to run the apps to avoid data being leaked.
The customer data is 100% secure within Shopify’s ecosystem.

Fraud Protection

The platform we use, Shopify has an excellent fraud prevention system to flag potentially fraudulent orders so that you can manually review them before processing. We can set your orders to be manually fulfilled or automatically fulfilled so we have complete control over the whole setup. And orders which are flagged as suspicious can be investigated before being dispatched.